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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Rose Michael

May 31, 2023

5  out of  5 rating by Rose Michael
"I love this agency. They are quick to respond to any insurance concerns I have . I recently purchased a new vehicle James’ team , especially Sarah was quick to give me all the info I needed to insure the new vehicle and cancel on the old vehicle in a matter of minutes. I have all my policy’s with this agency."

Jared Wood

May 18, 2023

5  out of  5 rating by Jared Wood
"I have had state farm for quite a while, probably even before this branch popped up, but, after transferring to this one, I can say most, if not all, of my interactions with customer service in this branch have been overwhelmingly pleasant. They were very quick in fulfillment of requests like electronic temporaries of lost physical cards until your new ones arrived, articulated my policy in a way I was able to understand and relate to, and the agent was just overall easy to speak to. While I have not personally had a major incident that would warrant a claim, Heaven forbid I ever have to to be fair, I know I would be treated fairly and with respect if I ever needed to."

Cindy Ezell

May 3, 2023

5  out of  5 rating by Cindy Ezell
"Very helpful. Pleasure to do business with."

Christion Kirkley

April 20, 2023

5  out of  5 rating by Christion Kirkley
"Excellent professional service. Honest and straightforward highly recommended."

Donna Greene

April 12, 2023

5  out of  5 rating by Donna Greene
"Great rates,coverage and discounts.. Very infor.ative and attentive agents as well"

Glen Brown

March 29, 2023

5  out of  5 rating by Glen Brown
"Always got what I needed immediately and they were courteous. It has been a pleasure working with their team"

Tina Riddlespur

March 29, 2023

5  out of  5 rating by Tina Riddlespur
"State farm is great to have. They all have helped me step by step on my claim.. I would highly recommend State Farm.."

Steve Edwards

March 22, 2023

5  out of  5 rating by Steve Edwards
"This a great agency to do business with. The staff is very professional and friendly. James and Sarah work hard to come up with solutions for your insurance issues. It is a pleasure doing business with someone you can trust and depend on."

Thomas Heflin

March 15, 2023

5  out of  5 rating by Thomas Heflin
"Great provider and friendly good benefits at a reasonable rate"

Flip Ingram

March 8, 2023

5  out of  5 rating by Flip Ingram
"Great company and great people!"

Jacob Wilkins

February 23, 2023

5  out of  5 rating by Jacob Wilkins
"Preston Burks was very helpful, answered all my questions and left me feeling confident about my policy. Would definitely recommend."


February 1, 2023

5  out of  5 rating by WENDY DUFFIE
"Quick responses.. answers all questions and very helpful!!"

Julie Ann Balentine

February 1, 2023

5  out of  5 rating by Julie Ann Balentine
"Alan was super helpful and made everything fun and easy!"

Michael Thompson

February 1, 2023

5  out of  5 rating by Michael Thompson
"Sarah is very knowledgeable and helped break down which policy was best for me. 10/10 would recommend James Mayfield State Farm (along with their all star employee Sarah)"

karan bradford

January 19, 2023

5  out of  5 rating by karan bradford
"Very friendly. Went over every detail of my insurance needs. Answering all my questions with professionalism an patience. Very knowledgeable."

Jennifer Rosy-Ende

December 14, 2022

5  out of  5 rating by Jennifer Rosy-Ende
"Excellent service!!!"

Michael Anders

December 14, 2022

5  out of  5 rating by Michael Anders
"I worked with Sarah Edmonds on getting a quote for car insurance plus rental. She was incredibly polite and professional throughout the whole process and even saved me lots of money on my premiums! I would highly recommend you go here for all your insurance needs!"

Cynthia Pride

December 13, 2022

5  out of  5 rating by Cynthia Pride
"Mr. Mayfield and Sarah have been so wonderful in handling my insurance needs. I highly recommend them for your future insurance needs!"

Nicholas Edmonds

December 13, 2022

5  out of  5 rating by Nicholas Edmonds
"I went here without a complete understanding of how insurance even works, but everyone was so kind and welcoming. They treated me with so much patience and respect. I will definitely be coming back in the future should I need assistance."

Cassandra Edmonds

December 13, 2022

5  out of  5 rating by Cassandra Edmonds
"Very insightful and helpful agents! Such a professional and kind environment!"

Jeffery Glass

November 14, 2022

5  out of  5 rating by Jeffery Glass
"I had a great time talking with James and his staff. They are very personable and are an awesome staff !!!!!! If you need car insurance or any kind of insurance, please come see James and his staff . I think you will not be disappointed in visiting them 😁"

Andrea Belk

November 14, 2022

5  out of  5 rating by Andrea Belk
"Everyone here is so knowledgeable and we’re with me every step of the way through any questions I had while setting up my policies. The old insurance company I had was increasing their rates so high, so when they were able to give me more coverage while signing, even with adding extra policies, my rate was still cheaper than my last place! I left happier than I ever anticipated. Great people."

Brad Johnson

October 25, 2022

5  out of  5 rating by Brad Johnson
"James is as good as they come. Super Knowledgeable and great to work with!"

charles wright

October 14, 2022

5  out of  5 rating by charles wright
"James is great to work with and very knowledgeable. I have all my business insurance through him. I checked several places and he was the only one that understood whole life insurance policies will enough to make them work for me the way I needed them to."

Elaine Kroger

October 14, 2022

5  out of  5 rating by Elaine Kroger
"My agent Sarah was the sweetest answered every question and I had plenty. Never showed once she was irritated. Awesome customer service."