State Farm® Insurance Agent James Mayfield
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Jason Brown
September 29, 2026
"What an awesome crew in this office..."
Chancey Brown
September 29, 2026
"Awesome people!!"
Mickey Kirk
September 9, 2026
"You can tell pretty quickly when someone actually cares about helping you. James took the time to explain everything, answered all my questions, and made the whole process easy. Really felt like I was in good hands."
Richard Thomas
August 22, 2026
"Recent insurance purchase process went very well. I had lots of questions, and The James Mayfield agency was there through it all. Id like to give a big thank you, and give my agent Micheal Anders and James Mayfield a big thanks for putting it all together. Micheal was very punctual, and very nice to work, and deal with through this process. Everyone I spoke to in this office was extremely nice, and helpful. Also, thanks James for keeping great folks like Micheal as a representative of your agency. He is a Star performer, and represents your office extremely well. Keep up the good work you guys. Also, fyi James and Micheal work very hard to deliver the best rates and service around. Their office is in Florence, Al. And I'm located in Decatur, Al. So, as you can see... it's worth the phone call, and you will be as impressed as I am with their service, and integrity. Richard Thomas"
Jenn Johnson
August 1, 2026
"Whether I have needed to call, email, or visit in person at the office for anything, they have been very responsive and courteous. Such a refreshing interaction these days where this seems to be disappearing. Everyone I have spoken with in this office has been very nice and helpful in the last few years since I've had insurance there. Have found their rates to be very good also compared to what I've seen elsewhere. So, if you want great insurance rates and great customer service, this is where you should go."
Brice Bishop
July 31, 2026
"Make paying your monthly insurance easy"
Christion Kirkley
July 14, 2026
"James always provides above and beyond service. His speed and efficiency in writing policies is a major value along with the competitiveness of his pricing."
Rayshell Wykoff
June 29, 2026
"Had an absolutely great experience with Michael! He was very pro- active in answering all my questions! If you need help, or looking to save with State Farm, he's your man!"
Derrick East
April 29, 2026
"Talked to sawyer on the phone, super nice and helpful guy, he got me set up with a renters policy to fit my needs quickly and for a good price"
Brylee Mackey
March 30, 2026
"Had a great experience working with Sawyer Mackey. He was super helpful, patient, and explained everything in a way that actually made sense. You can tell he really cares about helping people and not just selling a policy. Highly recommend if you’re looking for someone trustworthy and easy to work with!"
"Thank you Brylee. Sawyer really shows a love for what he does"
Cade Hall
March 30, 2026
"Sawyer helped with all of my questions and got me the best coverage for a great price"
"Thanks Cade. Sawyer works hard to learn this industry and it shows when he has to answer questions"
Cam Goodwin
February 24, 2026
"Great staff, always there if you need them!"
"Thanks Cam. These help us so much "
Gracey Goodwin
February 24, 2026
"Excellent staff and great service! His team is so helpful!"
"Thank you Gracey. We appreciate it so much "
Alinda heuszel
January 31, 2026
"Excellent service at James Mayfield State Farm. Friendly staff, quick responses, and they make insurance easy to understand."
"Thanks Alinda. Trying to keep up with you "
James Hanby
January 31, 2026
"James Mayfield is a great agent. When we moved to Florence five years ago James not only gave a great rate on homeowners insurance, but helped us find all the discounts he could for our two cars. However, he really outdid himself recently when my 16 old bought his first car and needed insurance. I don’t think I had as low a monthly rate when I was 16, many years ago. James and his team are outstanding, always available, personal and outgoing. Can’t recommend them enough. If your need any type of insurance, make sure you give James Mayfield a call."
"Wow thanks James. Can’t thank you enough. You all are great and we are happy to have you. "
Amy Patillo
January 31, 2026
"Wonderful office with great staff!"
"I love this group we have as well. Thank you so much"
Abby Balentine
January 30, 2026
"Love this office! They are always so friendly and knowledgeable. James is the best!"
"Thank you Abby. We appreciate your business so much "
Piper H
November 24, 2025
"Great staff"
"Thank you Piper. "
Laura Ingram
November 19, 2025
"Fabulous caring people!!"
"Thank you, Laura, for your kind words!"
Kathryn Medek-Ferrell
October 26, 2025
"Wonderful service and explains everything to me that I don't understand very well."
"We appreciate your kind words Kathryn. So glad we could get you a great price and explain things in such a way that you understood and felt comfortable bringing your vehicle and renters insurance here to us."
William Infanger
October 24, 2025
"When I needed vehicle insurance, they were quick to help me find rates that worked with my price range, and all of the employees are kind and helpful."
"Thanks William. You and your family have been great. So glad we could help"
Decota Wisdom
October 23, 2025
"James was open, honest, and made sure our family was taken care of. Definitely recommend!"
"Thanks so much Decota. You and your sweet family make my job easy. So glad to have you all. "
Zoe Mccurley
October 22, 2025
"Star farm did a great job finding the best discounts for me and making sure my home and auto insurance were affordable! Great communication and easy to work with!"
"Thank you Zoe. So glad we could make this process easy for you. Happy to have you "
Quana Jarrett
September 12, 2025
"Definitely recommend Michael. He goes through everything and explains everything if you have any questions."
"Thank you Quana! Michael works so hard at that we appreciate your kind words."
Tyler Jones
August 8, 2025
"I had a truly wonderful experience with this company. The team was incredibly friendly and provided exceptional customer service.
On top of that, their pricing was excellent. I compared them to four other leading insurance providers, and they offered a significantly better price."
"So proud of our team and their continued focus on giving exceptional customer service. So happy we could earn your business Tyler. "