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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Harris Davidson

March 31, 2026

5  out of  5
rating by Harris Davidson
"Sawyer Mackey is an absolute pleasure to work with!"
We responded:
"Thank you Mr Davidson. "
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Sadedra Coppocok

March 31, 2026

5  out of  5
rating by Sadedra Coppocok
"Cody Gardner has been especially helpful when explaining and finding the best price and insurance options. Couldn’t ask for a better office or person for my insurance."
We responded:
"Thank you Sadedra. Cody is a great fit in the office"
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Brylee Mackey

March 30, 2026

5  out of  5
rating by Brylee Mackey
"Had a great experience working with Sawyer Mackey. He was super helpful, patient, and explained everything in a way that actually made sense. You can tell he really cares about helping people and not just selling a policy. Highly recommend if you’re looking for someone trustworthy and easy to work with!"
We responded:
"Thank you Brylee. Sawyer really shows a love for what he does"
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Hud Goins

March 30, 2026

5  out of  5
rating by Hud Goins
"Sawyer Mackey is one of the best people you can get along with. As a friend or business partner, he always wants the best for everyone. He’s a young g determined man with drive and ambition. If you need a quote on a new insurance plan, this is the guy you want to go to."
We responded:
"Thank you Hud. We love having Sawyer with us. "
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Brittany Sherman

March 30, 2026

5  out of  5
rating by Brittany Sherman
"Sarah Edmonds is professional and goes above and beyond to assist their policyholders."
We responded:
"We appreciate it Brittany. Sarah makes the whole office run "
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Vincent McAlister

March 30, 2026

5  out of  5
rating by Vincent McAlister
"Sawyer took care of me with my home and auto insurance! Helped me tremendously! What a great team!"
We responded:
"So glad we could help with your home and auto insurance. Sawyer has been so great since coming aboard"
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Cade Hall

March 30, 2026

5  out of  5
rating by Cade Hall
"Sawyer helped with all of my questions and got me the best coverage for a great price"
We responded:
"Thanks Cade. Sawyer works hard to learn this industry and it shows when he has to answer questions"
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Cam Goodwin

February 24, 2026

5  out of  5
rating by Cam Goodwin
"Great staff, always there if you need them!"
We responded:
"Thanks Cam. These help us so much "
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Gracey Goodwin

February 24, 2026

5  out of  5
rating by Gracey Goodwin
"Excellent staff and great service! His team is so helpful!"
We responded:
"Thank you Gracey. We appreciate it so much "
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Louder Lines

February 24, 2026

5  out of  5
rating by Louder Lines
"This kind, trustworthy team cannot be beat."
We responded:
"Thank you so much for taking the time to do this for us"
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Alinda heuszel

January 31, 2026

5  out of  5
rating by Alinda heuszel
"Excellent service at James Mayfield State Farm. Friendly staff, quick responses, and they make insurance easy to understand."
We responded:
"Thanks Alinda. Trying to keep up with you "
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James Hanby

January 31, 2026

5  out of  5
rating by James Hanby
"James Mayfield is a great agent. When we moved to Florence five years ago James not only gave a great rate on homeowners insurance, but helped us find all the discounts he could for our two cars. However, he really outdid himself recently when my 16 old bought his first car and needed insurance. I don’t think I had as low a monthly rate when I was 16, many years ago. James and his team are outstanding, always available, personal and outgoing. Can’t recommend them enough. If your need any type of insurance, make sure you give James Mayfield a call."
We responded:
"Wow thanks James. Can’t thank you enough. You all are great and we are happy to have you. "
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Amy Patillo

January 31, 2026

5  out of  5
rating by Amy Patillo
"Wonderful office with great staff!"
We responded:
"I love this group we have as well. Thank you so much"
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Jorden

January 30, 2026

5  out of  5
rating by Jorden
"Very friendly office! Everyone is super knowledgeable and quick to help!! I recommend this team to anyone looking for great customer service and reliability ❤️"
We responded:
"So grateful for you doing this Jorden. Thank you"
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Abby Balentine

January 30, 2026

5  out of  5
rating by Abby Balentine
"Love this office! They are always so friendly and knowledgeable. James is the best!"
We responded:
"Thank you Abby. We appreciate your business so much "
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Cody Gardner

January 30, 2026

5  out of  5
rating by Cody Gardner
"James and the team he has are amazing! They take care of me, and I appreciate that!"
We responded:
"Thanks Cody! We appreciate you "
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Piper H

November 24, 2025

5  out of  5
rating by Piper H
"Great staff"
We responded:
"Thank you Piper. "
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Laura Ingram

November 19, 2025

5  out of  5
rating by Laura Ingram
"Fabulous caring people!!"
We responded:
"Thank you, Laura, for your kind words!"
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Kathryn Medek-Ferrell

October 26, 2025

5  out of  5
rating by Kathryn Medek-Ferrell
"Wonderful service and explains everything to me that I don't understand very well."
We responded:
"We appreciate your kind words Kathryn. So glad we could get you a great price and explain things in such a way that you understood and felt comfortable bringing your vehicle and renters insurance here to us."
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William Infanger

October 24, 2025

4  out of  5
rating by William Infanger
"When I needed vehicle insurance, they were quick to help me find rates that worked with my price range, and all of the employees are kind and helpful."
We responded:
"Thanks William. You and your family have been great. So glad we could help"
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Decota Wisdom

October 23, 2025

5  out of  5
rating by Decota Wisdom
"James was open, honest, and made sure our family was taken care of. Definitely recommend!"
We responded:
"Thanks so much Decota. You and your sweet family make my job easy. So glad to have you all. "
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Zoe Mccurley

October 22, 2025

5  out of  5
rating by Zoe Mccurley
"Star farm did a great job finding the best discounts for me and making sure my home and auto insurance were affordable! Great communication and easy to work with!"
We responded:
"Thank you Zoe. So glad we could make this process easy for you. Happy to have you "
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Quana Jarrett

September 12, 2025

5  out of  5
rating by Quana Jarrett
"Definitely recommend Michael. He goes through everything and explains everything if you have any questions."
We responded:
"Thank you Quana! Michael works so hard at that we appreciate your kind words."
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Tyler Jones

August 8, 2025

5  out of  5
rating by Tyler Jones
"I had a truly wonderful experience with this company. The team was incredibly friendly and provided exceptional customer service. On top of that, their pricing was excellent. I compared them to four other leading insurance providers, and they offered a significantly better price."
We responded:
"So proud of our team and their continued focus on giving exceptional customer service. So happy we could earn your business Tyler. "
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Chris Hallmark

July 28, 2025

5  out of  5
rating by Chris Hallmark
"Just signed up with State Farm and the experience has been great so far! Micheal was super helpful, explained all my coverage options clearly, and made sure I got exactly what I needed without feeling pressured. The sign-up process was quick and straightforward, and their rates were very competitive. I feel confident I’m in good hands. Looking forward to a long relationship with State Farm!"
We responded:
"Thanks Chris! So glad we could take care of you and your insurance needs. We are all big fans of Michael as well. "